Data Deletion Instructions

BiHesap (operated by Taylan Karaman) — Meta integrations (Inbox, Lead Ads / CRM)
Last updated: September 14, 2026

This page explains how to request deletion of data that BiHesap has retrieved through Meta's APIs as part of its Inbox (Messenger, Instagram & WhatsApp) and Lead Ads / CRM integrations. See our Privacy Policy for what data is collected and why.

Inbox (Messenger, Instagram & WhatsApp)

You can request deletion of:

• A customer who messaged a connected business — your conversation history (message content, cached name/username, and profile picture) stored by BiHesap.
• A connected business — all conversation data, and the stored access tokens for your Page, Instagram account, or WhatsApp Business Account.

To request deletion, email info@bihesap.org with the subject line Data Deletion Request, including the connected Page name, Instagram username, or WhatsApp Business phone number, and (for a specific customer) the phone number, PSID, or IGSID used in the conversation. We will verify the request and confirm by email once the data has been deleted, within 30 days.

A business can also disconnect BiHesap from the Inbox at any time from within BiHesap or by revoking BiHesap's access under their Facebook/Instagram account's Business Integrations settings, which stops any further messages from being retrieved.

Lead Ads / CRM

You can request deletion of:

• A person who submitted a Lead Ads form — your lead submission (name, phone, email, and any other form answers) stored by BiHesap.
• A connected business — all leads, Page, and campaign data BiHesap has retrieved on your behalf.

1. Email info@bihesap.org with the subject line Data Deletion Request.
2. Include enough information for us to locate the data: for an individual lead, the phone number or email address used on the form and the business/Page it was submitted to; for a business, the Facebook Page name/ID or Business Manager name.
3. We will verify the request and confirm by email once the data has been deleted, within 30 days.

A business can also disconnect BiHesap from their Business Manager at any time (Business Settings → Integrations → Apps), which stops any further leads from being retrieved; existing stored leads are deleted upon request as described above.

Contact

Questions about data deletion can be sent to info@bihesap.org.